Policies

Shipping Policy

All orders will be shipped within 2-3 business days after purchase. I ship via USPS. All orders come with a tracking number. Once your order ships, you will receive an email with that tracking number. If your package is delayed, refer to the tracking number for more information. Once the package leaves my possession, it is then the responsibility of the USPS.

Each customer is responsible for tracking their own package. I do not follow tracking numbers once they are shipped.

I do not currently ship internationally.

RETURN / EXCHANGE POLICY

All sales are final unless an incorrect item was shipped. I do not assume responsibility for items once they have been shipped. Once it has been given to USPS, I take no responsibility for lost or damaged items. I will do everything I can to help locate your package, including opening a claim with the USPS. If I send the incorrect item, I will arrange an exchange at no additional charge to the customer.

Fabrics that are cut, washed, or altered are not eligible for a refund or exchange.

AFFILIATE COMMISSIONS

Juniperus Threadworks sometimes uses affiliate links, meaning that I earn a small commission from each product that you purchase through that link. This does not cost you anything extra, but it does allow me to continue to offer free and helpful content. I do not ever recommend items unless I love them and use them myself!